Feel free to contact us with any inquiries.

Shopping

What Shipping Methods Are Available?

At MimalGadget, we offer:
Standard Shipping: 7–15 business days (global coverage).
Real-Time Tracking: You’ll receive a tracking link via email once your order ships.

Do You Ship Internationally?

Yes. We ship to 200+ countries, including the US, EU, UK, Australia, Japan, and South Korea. Note: Customs duties may apply and are the responsibility of the recipient.

How Long Will It Take To Get My Package?
  • Standard Shipping: 7–15 business days.

  • Delays due to customs or regional logistics are rare but possible. Track your order anytime via the link in your confirmation email.

Payment

What Payment Methods Are Accepted?

We accept:
Credit/Debit Cards (Visa, Mastercard, Amex) – Supported by Stripe.
PayPal
Apple Pay
Google Pay.
All transactions are encrypted via SSL for secure checkout.

Is Buying On-Line Safe?

Absolutely. We use PCI DSS-compliant payment gateways and never store your payment details. For added security, PayPal and Stripe(Cards) transactions are buyer-protected.

Orders & Returns

How do I place an Order?
  1. Browse products and select “Add to Cart.”

  2. Review your cart and click “Checkout.”

  3. Enter shipping/payment details.

  4. Confirm your order – you’ll receive an email receipt instantly.

How Can I Cancel Or Change My Order?

Contact us at mimalgadget@gmail.com within 24 hours of ordering. Include your order number, and we’ll assist promptly. Note: Changes are unavailable once the order ships.

Do I need an account to place an order?

No. You can check out as a guest. However, creating a free account lets you track orders, save preferences, and access exclusive offers.

How Do I Track My Order?

Click the tracking link in your shipping confirmation email or visit our Order Status page and enter your order number.

How Can I Return a Product?

We offer a 14-day return policy for unused items in original packaging:
1. Email [email protected] with your order number and reason for return.
2. We’ll send a prepaid return label (US/EU) or instructions (international).
3. Refunds are processed within 3–5 business days after we receive the item.

Warrenty

What’s Covered

Defects in Materials/Workmanship: Free repair or replacement within 12 months of purchase.
Compatibility Guarantee: If your accessory fails to work with the specified device (e.g., iPhone 15, Samsung Galaxy S24), we’ll replace it.
Sustainability Promise: Eco-friendly materials guaranteed not to degrade prematurely under normal use.

What’s Not Covered

Physical damage from drops, spills, or misuse.
Wear and tear from daily use (e.g., minor scratches on cases).
Products purchased from unauthorized resellers.

How to Claim

Contact Us: Email [email protected] with your order number and issue description (photos/video encouraged).
Our team responds within 48 hours with next steps.
Resolution: Receive a prepaid return label (US/EU) or local repair instructions.

Global Warranty

Valid worldwide, regardless of purchase region.

Questions?

Contact Us: Email [email protected](Mon-Fri, 9AM-5PM New York).

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